Dispatch and driver app
Tiravan
A dispatch screen and a driver app that share one view of the day.
- Platforms
- Desktop web, iOS and Android
- Engagement
- All delivered under NDA to private clients, who own what we built. Screens are representative: no client names, no user data.
Built for a freight operator that coordinated drivers by phone. Dispatch sees route progress; the driver sees the next stop, and keeps it when the signal drops.
The problem
A dispatcher who could not see progress called the driver to ask. A driver who lost signal lost the stop list with it, and proof of delivery became a phone call later.
What we decided
The map marks completed and remaining stops differently on every route.
The route list states, per driver, the stops done against the stops assigned.
The driver app keeps the stop list on the device, so a lost connection does not lose the day.
Proof of delivery is a photo with a timestamp, taken at the stop.
Arrival times are estimated from completed stops, not from a fixed average.
Screens